How To Fix If Alexa Cannot Connect To The Internet?
Alexa is an Amazon’s digital assistant that works on artificial intelligence technology. As we all know that internet connection is the lifeline of Alexa but sometimes it fails to connect with the internet. In this case, Alexa won’t be able to perform any task. If you lose the internet connection the Echo will work as a bluetooth speaker. If you are not able to Connect Amazon Alexa to Internet then don’t worry. This blog will assist you. In this blog, we are going to discuss simple tips to fix internet connection errors. Let’s get started.
Tips to fix the internet connection error
All electronic devices can work for long working continuous hours. But sometimes these devices can face some technical issues. Follow the below-mentioned guidelines to resolve the issue:
- First of all, you need to check the internet connection on your mobile phone. If the mobile data is on then turn it off and turn on the WiFi network. Then, you need to open the web browser and try to load the web page. If you are able to load the web page then the issue is with Echo dot.
- If your WiFi network is working properly then try to reset your Echo. to reset the device, first of all, unplug the device from the socket and then plug it again after a few seconds. Now, you need to wait for a while until the Echo is rebooted. Then check if Alexa is working properly or not.
- If you are not able to load the web page then the issue is with the WiFi network. Now you need to restart your router. Try to press the reset button, if it is not working then unplug the router and then plug it again.
- Again wait for a couple of minutes to re-establish the connection.
- You can reset your Alexa to establish the connection. Try to set up your Alexa again and choose the WiFi network one more time. This can sort out the connectivity issue.
- If you placed your Alexa too far from the router where the signals are too weak then you can face a connectivity issue. Try to plug your Alexa and the router in the same room.
- It happens very rarely that the hardware inside the Echo fails to work. Then go for the replacement of the device.
- If nothing is working then go to Amazon's website and login with your Amazon account. Then you need to click on the three horizontal lines at the top left corner and scroll down to find the help and settings button. Next, you need to click on the customer services link and follow the instructions.
Setup of Alexa is very easy but sometimes you may face some issues with connection. Hopefully, by following the above-mentioned guides you can easily Connect Amazon Alexa To Internet. Stil, if you are experiencing any issue, please feel free to contact our technical experts.
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