Troubleshooting: Amazon Alexa Cannot Connect To Internet

Amazon Alexa is an amazing device with thousands of different uses. Without the internet, Alexa cannot speak, process commands, or stream media for you. If your Amazon Alexa stops connecting to the internet, it suddenly becomes effectively useless. If you are not able to Connect Amazon Alexa to the Internet then you are on the right blog. In this blog, we are going to discuss simple troubleshooting guides to fix the internet connectivity issues of Alexa. You just need to scroll down the blog and follow the step-by-step guidelines. Without taking much time, let’s start with the troubleshooting guides.

Guides to fix the connectivity issues of Alexa

After the complete setup, if you see an orange ring light again and again on the top of your Echo, that means your device is not connected to the internet. You need to troubleshoot it immediately. Otherwise, your Alexa won’t be able to process commands. If you want to know how to fix the connectivity issues of Alexa then follow the below-mentioned guidelines:

• First of all, you need to verify that your mobile device is properly connected to the WiFi network. To open the WiFi option on your mobile device, either you can go to the settings on your phone or you can simply long-press the WiFi button on your phone. 
• Make sure that you have entered the correct WiFi password. Before moving forward with other troubleshooting guides, try to re-enter your password and reconnect. 
• Try to put your phone on airplane mode and then reconnect your mobile phone with the WiFi network. This can resolve the issue quickly.
• Make sure that your router is plugged in and connected properly. Then check if you are able to access the internet from another device or not. If you are not able to access it then the problem is with the router or modem. Unplug your router and modem then wait for 15 seconds and plug them in again.
• If unplugging the router and modem is not working then try to reset your Echo device. Turn off your Echo device completely by using the power button and wait for 15 seconds. After 15 seconds, turn on your Echo device. Wait for a while to see if your Echo automatically reconnects to the internet.
• If you recently changed your Amazon password then your Echo device won’t be able to connect to the internet. You just need to open your Alexa app then update the new password. It will reconnect automatically.
• You need to verify if your router is not blocking the device. Many times, routers do not allow the new devices to join for security purposes. Make sure that your Echo device has permission to join.
• Try to relocate your Echo to a new place. Try to move your Echo to a better location like right next to the wireless router.
• If still, you are not able to connect your Alexa to the internet, then try to factory reset your Alexa. Factory reset will resolve all the technical problems.

Hopefully, by following the above-mentioned guidelines you can easily troubleshoot the internet connectivity issue and can Connect Amazon Alexa To The Internet. Still, if you are facing any issues, please do not hesitate to contact our technical experts.