Most Common Echo Dot Problems With Solutions To Resolve Them

The Echo Dot is an amazing device that helps you to stay connected with your favorite streaming platforms, schedule, weather, news and smart home devices. But there are some technical glitches associated with it. With this device, you can face WiFi dropout or other frustrating issues. If you are the one who is facing issues with Echo dot then don’t worry. Most of the Echo Dot bugs have simple solutions to get things back on track. In this blog, we have shared the details on “Troubleshooting Alexa Dot Common Problems”. Check out the roundups of the most common Echo Dot problems with its solutions.

Steps to Resolve Alexa Not Responding to Voice Commands

Carry out the below steps to fix Alexa not responding to voice command issue:

• Ensure that Echo Dot has internet connection and power access. 
• Make sure that the Echo Dot microphone is switched on. If the solid red ring light blinks on it rather than solid blue then it means that Echo’s microphone is turned off. Turn it on again by pressing the microphone button located on top of your device. 
• Echo won't be able to respond if Echo and your phone are on different WiFi networks. Ensure that your device and app are on the same WiFi network.
• Restart the Alexa-enabled devices.
• Check the WiFi connection. If the WiFi on your device is down then reset it and check whether Echo is responding or not. 
• Make sure that Alexa hears the things clearly. 
• Reset the Alexa-enabled devices to the factory defaults. 

Resolve Alexa Playing Music on Wrong Device 

Multi-room audio enables you to control the music playback on the Echo speakers. If you are asking the Alexa to play the music on Echo device in one room but some other Alexa-enabled device start playing the music then go through with below steps:

• If you add all of your Alexa-enabled smart home devices to a group then Echo responds intelligently to your requests. If they are already in a group setup then delete it and set up a new group.
• Ensure that the right Echo is set as the preferred speaker. 
• Make sure to name your Echo devices accurately so that you can keep track of all the Echo speakers.

Instructions to Fix Alexa Not Streaming Music

If Echo cannot stream music from Spotify or another service then you can fix this issue by following the below steps:

• If the WiFi connection is poor then reset it and see whether the music is playing or not.
• Switch off the WiFi connected devices and check whether the streaming problems are resolved or not.
• Ensure that the Echo dot is in WiFi range. If your device is not able to stream properly due to location then place it nearer to the router and away from the metal objects, walls and other possible sources that are creating interference.
• Restart the Alexa-enabled device and see whether the streaming issues are resolved or not.
• Restart your router and modem to fix the glitches associated with it and see music start streaming again or not.
• Connect with the 5GHz channel router as it will help in reducing the disruptions on the 2.4GHz band. 

Congrats! By following the above-mentioned instructions, you will get to know about details on  Troubleshooting Alexa Dot Common Problems with their solutions.