What To Do For Troubleshoot While Setting Up Your Alexa Device?

Alexa has been recognized as the best device to make home smarts. But, to use Alexa, or you can say, “Alexa, play my favorite series!”, setting up your Alexa device is needed. It is not difficult to set up the Alexa device if you have an Amazon account. Don’t worry, there is no need to have a Prime membership, the simple Amazon account will work as well. But, sometimes, the users are not able to complete the setup for the Alexa. The fault is not theirs. There can be technical issues as well leading to the incomplete setup of the Alexa device. So, this article will explain all the steps required for setting up your Alexa device and the troubleshooting. So, let’s get started!

Steps for Setting Up Your Alexa Device

Step 1: First, download and open the Alexa app.

Step 2: Now, log in to your account with the Amazon account credentials.

Step 3: Then, select the option of the Add Device.

Step 4: The list of Amazon-supported devices will be shown.

Step 5: Select the name of the Amazon Echo device.

Step 6: When the Alexa device will go into the setup mode and the orange ring light will light up.

Step 7: The Alexa will say, “Now in setup mode”.

Step 8: Now, open the WiFi settings on your phone.

Step 9: You will find the Amazon-named network in the list. 

Step 10: Connect it with your phone.

Step 11: Then, again open the Alexa app.

Step 12: The list of the available WiFi networks will be shown on the app.

Step 13: Select the name for your Wifi network, and then enter the password if asked.

Step 14: Once, the device is connected, so the setup is complete for Alexa.

Therefore, now you can say, “Alexa, play my favorite movie!” But, due to some reasons, if you cannot complete the setup for the Alexa device, you need to follow the troubleshooting steps.

Troubleshooting Setting Up Alexa Device!

There can be different reasons leading to the incomplete setup of the Alexa device. So, you need to follow the troubleshooting steps in order to complete the setup for your Alexa device.

Step 1: Make sure your device i.e. smartphone or tablet is properly connected to the WiFi.

Step 2: Ensure that you are using the updated version of the Alexa app.

Step 3: Restart the Echo device that you are adding to the Alexa during the setup.

Step 4: If the restart doesn’t work, then do the reset operation for the Echo device.

Reset Echo Device

If you don’t know to do the reset for the Echo device, then follow the steps mentioned below:

Step 1: Press the Action button, and hold it for around 25 seconds.

Step 2: The ring light will turn into a pulse orange color. 

Step 3: After that, the light will get turned off.

Step 4: Wait for some time and the ring light will turn on again, and it will get blue in color.

Step 5: Then, the ring light will again turn to the orange color. 

Step 6: Now, the device will enter into the setup mode. 

Step 7: You need to follow the setup steps again mentioned above.

Setup is Complete!

These are the steps for Setting Up Your Alexa Device. Due, to some reasons, if you are not able to complete the setup, then the troubleshooting procedure is also explained for the Alexa device. If you are still facing any issues during the setup for the Alexa device, call us on our toll-free number. Our team with expertise in this will solve your problem efficiently. At last, you will be able to say, “Alexa, do this!”