Necessary Steps To Troubleshoot Alexa Echo Show

Amazon echo show is the best option to add a smart display. The Alexa echo show allows you to watch videos, play music, chat with friends, control smart home devices, and many more. The Alexa echo show is designed with the latest technology and incredible features to grab the users' attention. But sometimes, you can face issues with your Amazon Alexa echo show. By following a few troubleshooting steps, you can fix the problems related to your Alexa Echo show. If you want to know how to Troubleshoot Alexa Echo Show, then this blog is for you only. Keep reading the blow and follow all the steps very carefully.

Issue related to Alexa Echo show

• The screen of the Echo Show is flickering.
• Distorted sound.
• The touchscreen is unresponsive.
• The Alexa Echo show is not getting connected to the WiFi network.
• The Alexa echo show calling is not working.
• The Alexa Echo show is not paired with other devices.

These are the most common issues that you can face with your Amazon Alexa echo show. Let’s discuss how to resolve these issues.

Problem 1: The screen of the Echo Show is flickering

If the Alexa echo show screen is flickering, then try to reboot your device. First, unplug the device, wait 15 seconds, and plug it in again. If still, you are facing the issue the lowering the brightness of the Alexa echo show screen. To do so:

• Go to the settings and tap on “display.”
• Select the brightness adjuster.
• If you are still getting the flickers, select the adaptive brightness option.

Problem 2: Distorted sound

This issue occurs with the first and second generations of the Alexa echo show. You can resolve the issue by adjusting the volume through the Alexa app or the volume button. If still, you got a buzzy sound, then you can hard-reset your echo show. 

Problem 3: Touchscreen is unresponsive

If your Echo show touchscreen is unresponsive, then wipe the display screen, especially the edges of the screen, with a proper LCD cleaner.

Problem 4: The Alexa Echo show is not getting connected to the WiFi network

If your Alexa show is not connecting to the WiFi network, then try to reboot your Alexa echo and WiFi router. To reboot the echo show:

• Unplug the device and wait for 10-15 seconds.
• Reconnect the device to the power source.
• Unplug your WiFi home router and then reconnect it after 15 seconds.
• If you have recently changed the WiFi password, then you need to log in to your Echo show with the latest password.

Problem 5: The Alexa echo show calling is not working

If your Alexa echo show calling is not working correctly, then make sure that you are using the correct contact info. If you have linked an old number or email address with the echo show, but your contact has new credentials, then you need to update it. To do so, you can use the Alexa app.

Problem 6: The Alexa Echo show is not pairing with other devices

Sometimes users complain that their Alexa echo show is not pairing with other devices. In that case, you can delete the device and then re-add it. For this, go to the Alexa app and re-add the device.

These are the quick troubleshooting tips that can help you to fix the issue related to the Alexa echo show. Hopefully, by following the above methods, you can Troubleshoot Alexa Echo Show on your own. Still, if you are facing any issues, contact our technical experts.