Quick Fix: Troubleshooting Alexa Dot Common Problems

Alexa dot helps you to stay connected with your schedule, news, weather, smart home devices, streaming platforms, smart home devices. But you can face technical glitches with your Alexa Dot device, such as WiFi dropout, call dropout, and so on. But don’t panic. Most of the issues can be resolved by following a few troubleshooting tricks. This blog will assist you with Troubleshooting Alexa Dot Common Problems. Follow the below-mentioned troubleshooting method to fix the most common Alexa Dot problems. Let’s get started.

Most common Alexa Dot problems

Follow are the most common Alexa Dot problems:

• Alexa Dot won’t connect to wireless networks.
• Alexa Dot is not paired with smart home devices.
• Call dropout.
• Alexa is not listening to you.

Different ways to fix Alexa Dot common problems

Check out the following troubleshooting methods to fix the Alexa Dot problems.

Problem 1: Alexa Dot won’t connect to wireless networks

Sometimes, due to the faulty network connection, Alexa becomes unresponsive. In that case, you need to rest your Alexa Dot, WiFi router, and modem. To reset the devices, press the reset button for 10 to 15 seconds. Now, restart the modem, WiFi router, and Alexa Dot. After that, check if the Alexa Dot is responding or not.

Problem 2: Alexa Dot is not pairing with the smart home devices

Most people connect their smart home devices with Alexa Dot. But sometimes, users face Alexa Dot not pairing with the smart home device. To resolve this issue, go to the Alexa app, delete the device and then re-add. If still Alexa Dot is not responding, then reset your device and Alexa Dot. After that, reconnect the device to Alexa Dot. You can add the device by giving a voice command to Alexa.

Problem 3: Call dropout

If you are facing any issue while making a call through Alexa, then make sure that you have enabled the drop-in call feature. Follow the below steps to enable the drop-in call feature:

• Launch the Alexa app and move to the devices option.
• Now, tap on the “Echo and Alexa” button and then select the communications option.
• Finally, tap on the “drop-in” tab and save the settings.

If still the issue is there, then try to check the internet connection and reset your WiFi router.

Problem 4: Alexa is not listening to you

If your Alexa is not listening to you, then try to improve the responsiveness with Amazon’s voice training. To do so:

• Launch the Alexa app and click on the menu icon. 
• After that, tap on the Settings button and then, choose the profile option.
• Now, select the manage option under the voice tab.

If you are using more than one Echo Dot, then create a different voice profile for every device. Try to place your Alexa Dot in a quieter room, away from noisy dishwashers, dryers, and other media sounds.

Hopefully, the steps mentioned above will help you in Troubleshooting Alexa Dot Common Problems. Still, if you are facing any issues with your Alexa Dot device, then try to get in touch with our technical experts.